Service Center

Thorpe & Company Jewellers is a 4 generation family-owned business that has existed in the same half block of downtown since its founding in 1900 by George Thorpe. We were one of the earliest members of the American Gem Society and our 2nd generation, Wilson T. Clark, was in their first graduating class of Registered Jewelers in the 1930s. Those are just a few of the fun facts you may not have known about Thorpe & Company Jewellers, and here are a few more about OUR SERVICES from A to Z:

A – Appraisals done by our staff of American Gem Society-trained CGAs for your insurance or estate needs.

B – Buying gold, silver and estate jewelry…and many other things like coins, too. We have bought and sold estate jewelry longer than any other store in the area, and have always offered a fair price….much better than the fly-by-night motel room operations, for sure!  We do not charge for this analysis or evaluation of your jewelry, and will give you an honest offer or recommendation.  You may have the option to leave your pieces on consignment with us, too, and have us sell them for you.

C – Charity and Community Events are a source of great pride for us. We have opened our store for everything from pre-Concert Receptions for the Symphony to pre-schooler’s tours for the kids at Mary Elizabeth Day Care, helped with a training for Girls Scout badges, and conducted classes for WIT’s Lifelong Learning groups, to name a few. Contact us with your ideas!

D – Discounts on your corporate gifts, no matter how large or small your business is. Ask about our full corporate award programs, too.

E – Eyeglass soldering is available on most breaks for only $35.00 and can usually be done the same day.

F – Fingerprint engraving – We are able to reproduce your fingerprint onto metal (even tungsten carbide wedding rings!) making an extra-special family or wedding memento.

G – Goldsmiths on the premises.  Since our founding in 1900, we have continually maintained our own repair shop with master goldsmiths right here in the store.  Not only does this make for faster repair service, it also is your assurance that your valuables don’t leave the store unless you direct it.   

H – Hand craftsmanship, polishing and engraving done by experienced professionals.

I – Insurance replacement for your jewelry in the event of loss, theft or damage. We work with all major insurance groups.

J – Jewelry repairs of all types done right on the premises by our Master goldsmiths.

K – KNOT.com Award.  We are honored to have been selected by brides registering on TheKnot.com as a winner of their 2013, 2016, 2017 and 2018 “Best of Weddings” award for our service to brides and grooms. Their votes rated us among the top 3% of wedding professionals!

L – Laser registration and engraving on our Southern African diamonds, part of our documentation to assure our customers of our conflict-free diamond sources.

M – M&Ms and the miracle bowl that never empties are part and parcel of a trip to Thorpe’s!

N – No Charge to clean and inspect your jewelry, engrave inside your newly-purchased ring, to do your first-purchase insurance appraisal…and gift wrapping is always free, too!

O – Online Ordering is now being offered so you can shop in the comfort of your home!

P – Pearl and Bead Restringing – strung or knotted, and priced by the inch.

Q – Quick service! Where else can you get a watch battery changed while you wait? And since most repairs are done on the premises, there’s no “travel time” to factor-in either.

R – Registry and Record Keeping means many things in our store; from a Bride’s Wish List, to purchase and appraisal records that go back decades. We have assisted with many a question after a loss or accident, or happier questions about grandma’s silver pattern because of our decades of diligent record-keeping for you.

S – Special orders!  Unlike large chain stores, we don’t have layers of buyers to go through to get something ordered just for you.  So, if you don’t see what you’re looking for, chances are we can get it for you in time for that special event going on in your life!

T – Testing and Gem Identification – We have a fully accredited AGS Gem lab on the premises and welcome your “mystery” gemstones and jewelry.

U – Unusual events are our specialty! We’re never one to resort to the same-old, same-old, as our long-time customers well know. Watch our ever-changing listing for the latest fun promotion going on at Thorpe’s!

V – Video and DVD presentations, or just old-fashioned speakers are available for your school, group or club on a variety of subjects. We are happy to tailor our presentations to the needs of your group.

W – Wedding invitations….plus the stationery, programs, napkins, too – all done the old-fashioned way, with someone to assist you with proper wording, proofreading and counting. Always 20% off and we pay the freight on your order for additional savings to you.

X – Xamination (okay, so we’re pushing it on the spelling) of your jewelry is always free. Bring it in anytime and we’re happy to check for loose stones and worn prongs at no charge.

Y – Yehuda and other fracture-filling treatments for diamonds. Re-cutting and gemstone polishing services are available as well.

Z – Zero Interest Financing for qualifying buyers, as well as FREE No-Interest, No-Fee Layaway.