Refund / Return Policy
At Thorpe & Company we have spent generations providing products of quality and want your purchase to be one you are pleased with. Occasionally, that item just might miss the mark and we are happy to accept your prompt return and assist with an exchange.
Full refund will be given to the purchaser ONLY when your item is returned to us within 30 days of purchase.
To the gift recipient wishing to make an exchange, full purchase-price credit toward your next purchase/exchange of merchandise will be issued upon return of the merchandise to us within 90 days of the purchase date. Again, there is no cash refund given to anyone other than the original purchaser.
Merchandise returns MUST be returned in the original packaging and be in their original, unused condition or there will be a 20% re-stocking fee assessed.
Merchandise returns MUST identify the original purchaser in order for proper credit to be applied.
By using our site, you consent to our Refund/Return Policy. Any future changes in policy will be posted on this page.